OUR RESPONSIBILITY
Anchored in Responsibility
How Rasiyat Marine Agency looks after the people, the cargo, the sea and the community connected to every vessel call in Djibouti.
OUR APPROACH
Responsible shipping starts on the quay
A vessel call touches many people: the crew on board, the workers on the quay, the consignee waiting for cargo and the community that lives beside the port. It also touches the sea itself. We believe a good agent looks after all of them, not only the schedule.
That belief shapes how Rasiyat works. We handle every call with care for safety, accuracy and the environment, and we deal with clients, authorities and colleagues openly and honestly. This page sets out the principles we hold ourselves to.
OUR PRINCIPLES
Five principles behind every vessel call
Safety first
Crew, port workers and cargo all depend on careful planning. We coordinate arrivals, berthing and discharge with safe working practice in mind, and we raise concerns early rather than late.
Respect for the sea
The Red Sea and the Gulf of Aden are shared waters and a shared livelihood. We support vessels in meeting the environmental rules that apply at the port, and we keep waste low in our own office by choosing digital documents over paper wherever possible.
People who are valued
Dependable service is built by people who are trained, respected and treated fairly. We train our team to manage every stage of a vessel call, and we want people in Djibouti to be able to build a career in shipping and logistics with us.
Integrity in every document
Accurate tallies, honest paperwork and clear accounts are part of our service. We do not offer or accept improper payments, and we follow the customs and port requirements that apply to each cargo.
Growing with Djibouti
Djibouti is our home and our base. As Rasiyat grows, we want the city, its port community and local trade to grow with us, through local employment, local partnerships and support for community initiatives.
IN PRACTICE
Responsibility is how the six steps are done
Our principles are not a separate policy. They show up in every stage of a vessel call, from the first nomination to the closing of the file.
Nomination
We collect accurate pre-arrival details, so the call is planned correctly from the start.
Port Coordination
We follow port formalities and the requirements that apply, and we make sure every party is informed.
Berthing and Boarding
We attend arrivals with safe procedures in mind and support the master and crew.
Cargo Operations
We supervise discharge and watch that cargo is handled carefully and in line with port rules.
Docs and Clearance
We check tallies against the ship's figures and prepare honest, accurate documents.
Completion
We close accounts and the vessel's file openly, with nothing left unexplained.
We want every vessel that calls at Djibouti, and everyone who works on the call, to leave with the same experience: handled with care, treated honestly and kept informed.
Rasiyat Marine Agency SARL
WORK WITH US
Questions about how we work? Ask us.
We expect the same standards from the partners we work with, including port stakeholders, transporters, warehouses and service providers. If you would like to discuss the safety, environmental or compliance requirements that apply to your vessel or cargo, our team is ready to talk.
Fathi Mohamed
Shipping and Operations Manager
Mobile and WhatsApp:
Office:
Email:
Rasiyat Marine Agency SARL, Palmier en Zinc Building, 1st Floor, Place Menelik, Djibouti. P.O. Box 3807.
A reliable partner is a responsible one
Appoint a team that looks after your vessel, your cargo and the port community with the same care.
Marine Agency • Shipping • Logistics • Djibouti